• Purpose: Provide troubleshooting and Information for making Technology work for you. 

    This page as many links and troubleshooting ideas. 

    Steps to make things go quickly:

    1. Shutdown the device: many issues can be corrected by shutting down the device. This does not mean closing the lid on a laptop. On Windows devices, Start Menu-->Power-->Shutdown. Wait 30-60 seconds and the restart the device. 
    2. Make sure your device/browser is updated. 

      Check for updates yourself

      1. Turn on your Chromebook.
      2. Connect your Chromebook to Wi-Fi.
      3. At the bottom right, select the time.
      4. Select Settings .
      5. At the bottom of the left panel, select About Chrome OS.
      6. Under "Google Chrome OS," you'll find which version of the Chrome operating system your Chromebook uses.
      7. Select Check for updates.
      8. If your Chromebook finds a software update, it will start to download automatically.
    3.  However, if you feel overwhelmed complete this form https://docs.google.com/forms/d/e/1FAIpQLSefRspW5bIhdF6hzGXPkqu-IJPd23n9Zx1k2lQotXmci5miOg/viewform. It has options to upload screen shots of issues. I will review your issue and try to help.

    JefCoEd Technology Department Help Sheet